Download the fifth edition of our Trust & Confidence research, which gathers views on the pensions industry from more than 2,000 GB adults.
Let’s be honest – pensions technology has always been a bit… beige. Bloated legacy platforms, endless upgrade cycles, and a tendency to stick with what (sort of) works. But the tide is finally turning, and what’s coming isn’t just an update – it’s a total architectural rethink.
As member options have expanded, trustees have sought to provide greater support and guidance, but this has also added complexity to administration processes. These increasingly intricate flows now involve a multitude of agents and handoffs. While the intentions behind these developments are commendable, they often lead to unintended challenges for members.
Trafalgar House, a specialist third-party pensions administrator, today announced the first results of their 2025 Trust & Confidence Index showing that whilst AI is beginning to play an important role in pensions administration, its adoption by individual pension scheme members remains limited.
Trafalgar House, a specialist third-party pensions administrator, today announced they have achieved their eighth consecutive Investor in Customers (IIC) Gold accreditation.
Trafalgar House, a specialist third-party pensions administrator, today announced the appointment of Iain Armour as Business Solutions Architect.
Read Katie’s latest blog on what schemes should be doing right now to ensure a smooth process for connecting to pensions dashboards when the time comes.
