Download the fifth edition of our Trust & Confidence research, which gathers views on the pensions industry from more than 2,000 GB adults.
Trafalgar House, a specialist third-party pensions administrator, today announced the first results of their 2025 Trust & Confidence Index showing that whilst AI is beginning to play an important role in pensions administration, its adoption by individual pension scheme members remains limited.
Trafalgar House, a specialist third-party pensions administrator, today announced the appointment of Colin Groom as Senior Communications Associate.
Despite experiencing a pick-up in 2022 (31.7%), respondents’ confidence in having enough money to retire has returned to 2021 levels (30.9%). Whilst a relatively small drop, it still marks the end of the improving shift towards people feeling they would be able to meet their retirement needs and goals.
Trafalgar House, a specialist third-party pensions administrator, today announced the second batch of results from their latest Trust & Confidence Index. In a release last month, it was announced that there was an increase in the public trust score for the fourth year running to 5.26 out of 10.
We probed the perspectives of more than 2,000 pension scheme members, including many who haven’t yet retired, and explored their views and willingness to ‘go digital’.
As an administration specialist, we regularly meet trustees and pensions managers who are under the impression that Pensions Dashboards (when they finally arrive) will remove the need for a comprehensive, self-service digital engagement strategy. This, we believe, is a misconception.
