Download the fifth edition of our Trust & Confidence research, which gathers views on the pensions industry from more than 2,000 GB adults.
Trafalgar House, a specialist third-party pensions administrator, today called for the Government to introduce mandatory minimum administration standards to improve governance in trust-based pension schemes, while cautioning against an overly complex regulatory regime that could harm member outcomes.
Trafalgar House, a specialist third-party pensions administrator, today announced major upgrade plans for their communications technology further enhancing member engagement through a new partnership with Smart Communications, a global leader in customer communications management.
As member options have expanded, trustees have sought to provide greater support and guidance, but this has also added complexity to administration processes. These increasingly intricate flows now involve a multitude of agents and handoffs. While the intentions behind these developments are commendable, they often lead to unintended challenges for members.
Trafalgar House, a specialist third-party pensions administrator, today announced the first results of their 2025 Trust & Confidence Index showing that whilst AI is beginning to play an important role in pensions administration, its adoption by individual pension scheme members remains limited.
Trafalgar House, a specialist third-party pensions administrator, today announced the appointment of Colin Groom as Senior Communications Associate.
Despite experiencing a pick-up in 2022 (31.7%), respondents’ confidence in having enough money to retire has returned to 2021 levels (30.9%). Whilst a relatively small drop, it still marks the end of the improving shift towards people feeling they would be able to meet their retirement needs and goals.
