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Trust & Confidence Index 2023

This fourth edition of our Trust & Confidence Index surveys a Great Britain with a slightly sunnier outlook on the pensions industry following a lengthy strain on finances across all aspects of day-to-day life. However, many members of the British public are still feeling the impact of money pressures on their ability to plan for the long-term future.

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Navigating the administration complexity of a pension buy-in

The case study revolves around a Defined Benefit pension scheme with 1,000 members. The trustees and sponsoring employer opted for a pension buy-in, due to various financial and accounting benefits. Thanks to a rapid boost in their funding position and competitive market rates, they wanted to jump on the opportunity as soon as possible.

 Reading time: 5 minutes
Trustee

Securing the digital frontier: the trustee secretary’s crucial role in cyber risk management

This project underscored the pivotal role of an effective Trustee Secretary who can manage projects end-to-end and deliver tangible solutions.

Reading time: 3 minutes
Trustee

Digitally evolving Trustee Boards

This project showcased the essential role of diverse skills and expertise in supporting our client through a complex programme. By acting as the client’s primary contact and coordination point, we demonstrated our commitment to delivering a first-class service in line with our core values.

 Reading time: 5 minutes
Trustee

Navigating complexity: the indispensable role of the trustee secretary in project coordination

This project showcased the essential role of diverse skills and expertise in supporting our client through a complex programme. By acting as the client’s primary contact and coordination point, we demonstrated our commitment to delivering a first-class service in line with our core values.

 Reading time: 5 minutes
Trustee

Digital transformation: increasing online engagement

Our client wanted to increase digital engagement while reducing paper correspondence.

 Reading time: 5 minutes
Communication Members

An urgent need to outsource

Our client is an 8,000 member defined benefit pension scheme based in London, whose sponsor operates in the financial services sector. The membership is financially aware and sophisticated with high expectations on the timeliness and comprehensiveness of information that needs to be provided.

 Reading time: 5 minutes
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