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Apprenticeships

Joining us as an apprentice will give you the opportunity to gain valuable industry expertise, skills and knowledge that’ll set you apart from your peers.

Why become an apprentice?

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Skills and experience

An apprenticeship allows you to acquire valuable skills and experience in the pensions sector. You’ll learn in the work environment, developing the practical skills and understanding you need to excel in your role.
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Learn while you earn

Earn a salary and enjoy on-the-job training within your local area. In fact, you will gain a nationally recognised qualification that allows you to succeed in your career.
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Guidance and support

Throughout the apprenticeship scheme, you will benefit from the encouragement and support of your colleagues and Trafalgar House.
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Learn from the experts

Interacting with experts is the biggest perk of an apprenticeship. Work alongside experts who know the ins and outs of the role, as well as how the sector works.

Launch your career

Joining us as an apprentice will give you the opportunity to gain valuable industry expertise, skills and knowledge that’ll set you apart from your peers. Working with our experienced team, you’ll have great support to help you learn, progress your career and succeed.

Develop skills

We are passionate about ‘growing our own’ and developing people. You’ll benefit from studying for a recognised qualification along with first-class training. And of course, you’ll gain the practical experience of working at an award-winning pensions administration company.

Choose Trafalgar House

We’re committed to creating a positive and inclusive work environment where everyone can thrive. We pride ourselves on promoting a culture of transparency, openness, and collaboration. At Trafalgar House, you’ll find that ideas, feedback, and creativity are actively encouraged and celebrated. We are proud to support our people every step of the way through our Investors in People Gold accredited people strategy.

Rewarding your hard work

As well as competitive salary and generous pension benefits, you’ll also get 25 days holiday. And it doesn’t stop there! Here are just a few of the other things we offer:

1. A flexible-working environment

2. Private medical insurance

3. Life assurance

Rewarding your hard work

As well as competitive salary and generous pension benefits, you’ll also get 25 days holiday. And it doesn’t stop there! Here are just a few of the other things we offer:

4. Eyecare

5. Financial wellbeing support packages

6. Shopping and gym discounts

Rewarding your hard work

As well as competitive salary and generous pension benefits, you’ll also get 25 days holiday. And it doesn’t stop there! Here are just a few of the other things we offer:

You’ll also enjoy regular social events and activities.

Job posted: 26 April 2023

About the role

What you’ll be doing

As a member of our Service Delivery Team, you’ll be working with a Lead Associate or Team Manager to help support our clients and scheme members. Plus, you’ll be working towards professional qualifications from the Pensions Management Institute.

You’ll be responsible for

Your job will be all about providing top-notch customer service, communicating with pension scheme members and third parties through various channels, and completing mandatory PMI accreditation modules. You’ll also help maintaining good quality data and taking care of pension administrative tasks and processes. Along the way, you’ll become an expert in pension systems, build strong professional relationships, prioritise your workload, and create accurate written correspondence.

What you’ll need to succeed

To excel in this role, you need to be a great team player, enthusiastic about learning and developing within the company, and highly organised with a flexible approach. You must work independently, with attention to detail, exhibit resilience in achieving targets, and demonstrate your concern by creating strong relationships across teams. In addition, essential attributes include enthusiasm, dedication, a forward-thinking mentality, and integrity. You should also be committed to maintaining confidentiality at all times.

 

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Line manager: Lisa Beckett, Head of People & Culture

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