Download the fifth edition of our Trust & Confidence research, which gathers views on the pensions industry from more than 2,000 GB adults.
Read Katie’s latest blog on what schemes should be doing right now to ensure a smooth process for connecting to pensions dashboards when the time comes.
Read the latest blog from our Technical & Communications Manager, Karla’s Bradstock, on the changes that are needed to the proposed Inheritance Tax (IHT) reporting regime to prevent it from becoming the latest pensions administration headache.
Pensions administration is one of the most complex areas of the pensions industry. Every day, thousands of transactions, calculations, and decisions rely on precise data and a deep understanding of constantly evolving rules – covering underpins, GMPs, scheme-specific variances, and actuarial factors. With such an intricate and complex task, however, it is inevitable that errors can arise. When they do, the approach to handling them can make all the difference in minimising impact and maintaining member trust.
When we asked people to rate how much they trust the pensions industry – on a scale from 0 (no trust at all) to 10 (highly trustworthy) – responses were strikingly varied. People shared an array of reasons for their scores, revealing a complex landscape of perceptions around an industry designed to safeguard their retirement.
Daniel Taylor, Client Director, reflects on what he learnt from chairing a session at the 2024 PASA conference on understanding the expectations savers have of their pensions administrator.
Join our Client Director, Daniel Taylor, as he considers the knock-on impact of the current high-inflation environment on pensioners and the value of their occupational pensions.
