Expert knowledge, high-quality member care and fully integrated technology
Pensions administration
Administration professionals and state-of-the-art systems allow us to deliver an outstanding member experience.Member communications
Experienced communications experts using leading technology that keeps members connected and engaged.Trustee governance
Discover professional trustee secretarial support to streamline your meeting and governance processes.A multi-award winning service
We are dedicated to delivering best in class services, and our single focus is what sets us apart. Our innovation and customer-centric approach to delivering services have earned us numerous awards, highlighting our commitment to excellence. We take pride in our ability to provide superior services and strive to exceed customer expectations. As testament to this, we have been awarded Investor in Customers Gold Status for seven consecutive years, highlighting our commitment to excellence.
The Trafalgar House difference
Our business has grown out of an in-house operation that still holds the same cultural and philosophical values of putting members first. We have a long history of achieving or exceeding our targets and our service is supported by rigorous compliance and assurance standards, including ISO 27001 information security certification and AAF 01/20 assurance on internal controls.
Experience in-house member care and cutting-edge technology
We have been delivering outstanding standards of service to members and trustees for over ten years. With superior service standards and market leading communications, our members and trustees receive an unparalleled personal service.
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