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Trust & Confidence Index 2023

This fourth edition of our Trust & Confidence Index surveys a Great Britain with a slightly sunnier outlook on the pensions industry following a lengthy strain on finances across all aspects of day-to-day life. However, many members of the British public are still feeling the impact of money pressures on their ability to plan for the long-term future.

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Trafalgar House Pensions Administration appoints Ben Leonard as Non-Executive Director

Trafalgar House, a specialist third-party pensions administrator, today announced the appointment of Ben Leonard as Non-Executive Director for the Trafalgar House Pensions Administration Board. Ben took up the position on 1 June 2024.

 Reading time: 5 minutes
Appointment

Latest Trafalgar House Trust and Confidence Index shows drop in member confidence in retirement income

Despite experiencing a pick-up in 2022 (31.7%), respondents’ confidence in having enough money to retire has returned to 2021 levels (30.9%). Whilst a relatively small drop, it still marks the end of the improving shift towards people feeling they would be able to meet their retirement needs and goals.

 Reading time: 5 minutes
Communication Members Trustee

Trafalgar House achieves coveted Investors in People Gold accreditation for the second time

Trafalgar House, a specialist third-party pensions administrator, today announced they have achieved their second Investor in People (IIP) Gold accreditation.

 Reading time: 5 minutes
Awards

Trafalgar House Trust and Confidence Index shows  most important factor for building trust in pensions with public is better communication

Trafalgar House, a specialist third-party pensions administrator, today announced the second batch of results from their latest Trust & Confidence Index. In a release last month, it was announced that there was an increase in the public trust score for the fourth year running to 5.26 out of 10.

Reading time: 5 minutes
Communication Members Trustee

Understanding and meeting modern saver expectations

Daniel Taylor, Client Director, reflects on what he learnt from chairing a session at the 2024 PASA conference on understanding the expectations savers have of their pensions administrator.

 Reading time: 5 Minutes
Members Trustee

Trafalgar House achieves seventh consecutive Investor in Customer Gold status

Trafalgar House, a specialist third-party pensions administrator, today announced they have achieved their seventh consecutive Investor in Customers (IIC) Gold Status.

 Reading time: 5 minutes
Awards Members Trustee
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