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Thames Water Mirror Image Pension Scheme

Our offices are open from 9am to 5.30pm Monday to Friday. We are closed on English and Welsh bank holidays.

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General enquiry

If you have questions about your pension or require additional information, please fill in this form. We’re here to assist you with any queries or information needs regarding your pension.

Make an enquiry

Notification of bereavement

Please use this form to inform us about the passing of a scheme member or a dependent. This will enable us to update our records and to provide necessary guidance on next steps.

Notify us

Financial adviser request

If you are a financial adviser acting on behalf of a client and need information from us, please complete this form.

Submit adviser request

Financial adviser request

If you’re a financial adviser and need information, please fill out this form. It helps us get everything we need to help you quickly. If you choose to send us the info another way, just make sure it covers everything this form asks for.

1Adviser Details
2Member Details
3Request

Adviser details

Please provider information about your organisation.

*Required
The Financial Services Register is a public record of firms, individuals and other bodies that are, or have been, regulated by the PRA and/or FCA.
Authorised to advise on pension transfers?*
Please confirm whether the advice firm associated with this registration number has FCA permission to advise on pension transfers.

Contact details

Please provider information about your organisation.

Name of contact*
Please give us the name of your main contact at the adviser firm, so we know who to send the information to.

Business Address

Please provider information about your organisation.

Business Address

Tracing a pension

If you are getting in touch to trace a lost pension you believe is administered by us, please complete this form.

Submit search request

Trace a pension

This form helps you trace potential pension benefits administered by Trafalgar House. Please provide accurate information to facilitate the identification of your entitlements.

1About you
2Contact details
3Membership details
4Further information

Your information

Please provide your personal details to help us identify your pension records.

*Required
Name*
DD slash MM slash YYYY

By completing this form you agree with the Terms and Conditions.

Email verification

Complete this form to verify your email address. We may request this if we need to identify your record or require additional information to confirm your identity before replying by email.

Verify your email address

Don’t let a scammer enjoy your retirement

Scammers are targeting pension pots of all sizes – make sure you know how to spot the signs.

Find out more

Search for your scheme's contact details
To find the contact information for your pension scheme, simply enter its name in the search box below.