ML Pension Scheme
Our offices are open from 9am to 5.30pm Monday to Friday. We are closed on English and Welsh bank holidays.
- My Work Pension
- 020 3835 9293
- mlpensions@thpa.co.uk
- Trafalgar House, PO Box 119, Blyth, NE24 9EN
- Share your experience
Our Christmas and New Year opening hours
will reopen at 9am on Friday 27 December.
On Tuesday 27 December, we’ll once again be closing our offices from 1pm. We’ll return to our
normal opening hours of 9am to 5.30pm from Thursday 2 January 2024.
In addition, we’ll be closing our telephone helplines at 1pm on Friday 6 December. They will
reopen as normal at 9am on Monday 9 December.
If you need to contact us on the days we’re closed, you can send us a message using one of the forms provided below.
General enquiry
If you have questions about your pension or require additional information, please fill in this form. We’re here to assist you with any queries or information needs regarding your pension.
Make an enquiryBereavement notification
Please register for our bereavement portal to notify us of the passing of a scheme member or a dependent. This will enable us to update our records and provide necessary guidance on the next steps.
Register for the portalRegister a bereavement
Financial adviser request
If you are a financial adviser acting on behalf of a client and need information from us, please complete this form.
Submit adviser requestFinancial adviser request
If you’re a financial adviser and need information, please fill out this form. It helps us get everything we need to help you quickly. If you choose to send us the info another way, just make sure it covers everything this form asks for.
Tracing a pension
If you are getting in touch to trace a lost pension you believe is administered by us, please complete this form.
Submit search requestTrace a pension
This form helps you trace potential pension benefits administered by Trafalgar House. Please provide accurate information to facilitate the identification of your entitlements.
Email verification
Complete this form to verify your email address. We may request this if we need to identify your record or require additional information to confirm your identity before replying by email.
Verify your email addressAdditional Services
Occasionally, members may be required to cover additional fees for certain specialised administrative services, such as handling court orders or facilitating specific transactions. If you’ve been asked to pay an additional fee, you can make the payment in this section.
Pay a specified amount (as instructed)Don’t let a scammer enjoy your retirement
Scammers are targeting pension pots of all sizes – make sure you know how to spot the signs.
Find out more