James is a pensions professional with extensive experience in both Defined Benefit and Defined Contribution schemes. He began his career in the pensions industry in January 2017 and has continued to develop his skills and experience.
Prior to his current role as a Client Relationship Associate, James served as a Senior Pensions Administrator, where he gained invaluable experience in managing complex pension schemes. In his current role, James is responsible for supporting clients with their governance and service management requirements. He works closely with clients to understand their specific needs and provides tailored solutions that meet their unique requirements.
James is a highly skilled pension professional who is passionate about delivering outstanding customer service. He takes pride in his ability to build strong relationships with clients and works tirelessly to ensure that their pension schemes are managed effectively.
“As someone who’s passionate about delivering exceptional administration and governance services, I’m committed to cultivating strong client relationships. I firmly believe that our work plays a crucial role in helping members achieve optimal retirement outcomes, which is why I strive to support the well-run and effective management of pension schemes.”
– James Milan