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Trafalgar House announces wave of internal promotions

Trafalgar House, a specialist third-party pensions administrator, today announced a significant number of internal promotions across the business, spanning pensions administration, project delivery, member services and technology.

Author: Trafalgar House
21 April 2026

Trafalgar House announces wave of internal promotions

Trafalgar House, a specialist third-party pensions administrator, today announced a significant number of internal promotions across the business, spanning pensions administration, project delivery, member services and technology.

The majority reflect progression within existing roles and teams, demonstrating the strength of the organisation’s internal development pathways, alongside select role changes and the creation of new positions to support evolving client needs.

Among those promoted are colleagues progressing from Pensions Associate to Senior Pensions Associate, advancements within project management and member services teams, and a newly created Member Experience Specialist role, designed to further enhance client and member outcomes.

Notably, three colleagues have successfully completed their apprenticeships and transitioned into permanent roles, highlighting Trafalgar House’s commitment to early careers and structured development programmes.

The business has also seen internal mobility across functions, including a transition from member contact into scheme events, reflecting a culture that encourages employees to broaden their skills and explore new career paths.

Garry Wake, Managing Director at Trafalgar House, said: “We are incredibly proud to celebrate the achievements of so many colleagues as part of our 20th anniversary year. These promotions reflect not only individual dedication, but also our ongoing commitment to creating an environment where people can grow, develop and build long-term careers – an approach recognised through our Investors in People Gold accreditation.

“Our approach to training and development is strategically aligned, manager-led and embedded into day-to-day working – ensuring we continue to build capability, support progression and deliver measurable improvements in performance and service.”

Wake continued: “We firmly believe that investing in our people directly benefits our clients. By fostering a supportive and progressive workplace, we ensure our teams are empowered to deliver consistently high standards of service and care.

“As we look ahead to our next chapter, we remain focused on building capability, supporting progression and delivering measurable improvements for clients through a strong, engaged and continuously developing workforce.”

ENDS

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Name Previous Role New Role
Ross Davies Member Contact Associate Scheme Events Associate
Sophie Rhodes Senior Pensions Associate Lead Pensions Associate
Sarah Couldridge Pensions Associate Senior Pensions Associate
Chloe Tinkler Pensions Associate Senior Pensions Associate
Ben Haines Pensions Associate Senior Pensions Associate
Natalie Snowden Project Manager – Bus Sol Senior Project Manager – Bus Sol
Craig Jones Member Contact Associate Senior Member Associate
Falis Hussein Apprentice – MS Blue Pensions Associate – MS Blue
Ella Duffy Apprentice – MS Green Pensions Associate – MS Green
Tommy McCarthy Apprentice – MS Purple Pensions Associate – MS Purple
Matthew Spring Junior Developer Developer
Mark Clarkson Senior Pensions Associate Member Experience Specialist
Madeleine Claridge-Ware Pensions Associate Senior Pensions Associate
Emily Gelis Senior Pensions Analyst Client Projects Delivery Manager
Tobi Akinmade Junior Project Manager Project Manager

 

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